1. Introduction

1. These terms and conditions - the terms - govern every contract made between wildfire pro for the supply of goods and services to any person, firm or company (- the client -).
2. The terms prevail over any written terms and conditions of the client.
3. Any variation to the terms must be agreed in writing by a director of wildfire pro.
4. All contracts between wildfire pro and the client will be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.

2. Price and payment

1. The client will pay wildfire pro the fixed fee or current price list charge - whichever is agreed at the time of instruction.
2. wildfire pro will invoice the client at 15 days if feedback is not received to progress the clients project.
3. Invoices from wildfire pro to the client for supply of goods or services should be paid in full on receipt of invoice, by cheque, credit card or direct bank transfer.
4. If the client does not have a credit account with wildfire pro, goods or services must be paid for on collection/delivery of the completed job. Payment can be made by credit, direct bank transfer, cheque or cash.
5. wildfire pro reserves the right (without disclosing a reason) to demand payment for work on collection at any time.
6. The client will pay wildfire pro any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).

3. Ordering

1. Orders for work must be given in writing to wildfire pro by the client.
2. Not withstanding clause 3.1, if wildfire pro accepts a verbal order from the client wildfire pro will not be held responsible for any mistakes (made by either party) arising from that verbal order.
3. wildfire pro reserves the right to refuse to accept any order.

4. Quotations

1. All quotations given by wildfire pro will be valid for 28 days from the date of quotation.
2. If the clients final order changes from the original specification made for the quotation, wildfire pro reserves the right to vary the quotation.

5. Turnaround times

1. Turnaround times which are quoted in the price list and web site are normal target times only and wildfire pro accepts no liability for failure to meet these times, but will use its best endeavours to do so.

6. Image sizes

1. Some transparencies and/or negatives do not have the exact same proportions as certain paper sizes. If this is the case, the client must inform wildfire pro if they require the full image area or if image should be cropped to fill the desired print size. If no instructions are given wildfire pro will print the full frame.

7. Print finish

1. Unless stated by the client, wildfire pro will decide, at its sole discretion, which print finish to use (either semi-matt or gloss).

8. ADSL data transmission

1. wildfire pro will not accept responsibility for loss of earnings to the client for untransmissable ADSL data. It is solely the responsibility of the client to ensure the receiving end of the ADSL transmission has an active compatible computer. It is also the responsibility of the client to ensure the correct ADSL address is given to wildfire pro.

9. Colour balancing

1. wildfire pro will, if requested by the client, scan images to a colour balance provided by the client by way of reference prints or polaroids.
2. If no such request or reference material is provided by the client wildfire pro will scan and/or print images using its own judgement for colour balancing.

10. Uncollected work

1. If any items of work including prints and original files belonging to a client are not collected after 6 months of the requested work being done, wildfire pro reserve the right to dispose of such material.

11. Copyright and moral rights

1. wildfire pro claims no copyright in material submitted to us for the purposes of fulfilling the clients instruction.
2. The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by wildfire pro.
3. The client also warrants that no copyright or moral rights will be infringed by wildfire pro carrying out the requested work.
4. The client agrees to indemnify wildfire pro against all losses, damages, claims or expenses which wildfire pro may incur by virtue of any breach of the above warranties.

12. Liability

1. The client must contact wildfire pro concerning details of an invoice within 7 days of the date of the invoice.
2. wildfire pro's liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with wildfire pro for whatever reason;-
3. Will be limited to the replacement cost of the actual material and;
4. wildfire pro will not be liable for the cost of reshooting or reprinting the material contained on the material and;
5. wildfire pro will not be liable for any loss or damage to the client or any other party including loss of income and;
6. It is the clients responsibility to insure against such loss and damage.
7. wildfire pro will not be liable for failing to complete any contract between wildfire pro and the client due to circumstances beyond wildfire pro control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.